Privacy Policy

Information We Collect

We may collect the following information when you interact with our website or contact us:

• Full name
• Phone number
• Email address
• Course interests / inquiry details
• Messages submitted through forms or chat
• Basic technical information such as IP address, browser type, device type, and pages visited

We only collect information that is relevant to providing our services and responding to your requests.

How We Use Your Information

We use your information for the following purposes:

• To respond to course inquiries and provide requested details
• To contact you regarding admissions, demo classes, schedules, and batches
• To provide updates related to our training programs
• To improve our website, content, and user experience
• To maintain records of communication and inquiries
• To comply with legal obligations where required

We will not use your information for unrelated purposes without your consent.

Communication Consent

By submitting your contact details on our website, you consent to being contacted by Realcode Synapse through phone calls, SMS, WhatsApp, or email regarding courses, admissions, schedules, offers, and institute updates.

You may request to stop promotional communication at any time by contacting us.

Data Sharing and Disclosure

We value your trust and do not sell your personal data. We may share limited information only when necessary with trusted third-party service providers such as:

• Website hosting providers
• Email service providers
• Analytics tools
• CRM or communication platforms
• Payment processors (if applicable)

Such providers are expected to protect your data and use it only for authorized purposes. We may also disclose information if required by law, court order, or government authority.

Cookies and Analytics

Our website may use cookies or similar technologies to improve website functionality and understand visitor usage patterns. These tools may help us analyze traffic, popular pages, and user behavior so we can improve our services.

You may disable cookies through your browser settings, though some website features may be affected.

Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, alteration, or loss. However, no method of online transmission or storage is completely secure. While we strive to protect your information, absolute security cannot be guaranteed.

Data Retention

We retain personal information only as long as necessary for inquiry handling, admissions support, legal compliance, or legitimate business purposes. When no longer required, data may be securely deleted or anonymized.

Your Rights

Subject to applicable laws, you may request to:

• Access your personal information
• Correct inaccurate or outdated information
• Withdraw consent for future communication
• Request deletion of your data where applicable
• Raise concerns regarding misuse of your information

To make such requests, contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites or services such as Google Maps, YouTube, WhatsApp, or social media platforms. We are not responsible for the privacy practices or content of those third-party websites. We encourage users to review their privacy policies separately.

Children's Privacy

Our courses may be of interest to students under 18 years of age. Where appropriate, parents or guardians may contact us regarding admissions or data-related requests. We do not knowingly misuse children's personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or service changes. Updated versions will be posted on this page with the revised date.

Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us:

Governing Law

This Privacy Policy shall be governed by the laws of India and applicable regulations, including the Digital Personal Data Protection Act, 2023, where relevant.